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05/05 Ananya Mishra
Recruiter at VBeyond Corporation

Views:4024 Applications:71 Rec. Actions:Recruiter Actions:32

Manager/Senior Manager - Pharma Analytics - BPO (5-12 yrs)

Bangalore Job Code: 332294

JOB DESCRIPTION : Manager/ Senior Manager Pharma Analytics

Job Description

Our clients are Pharma major (global). We mostly work on Commercial operations - Sales and Marketing Analytics work for these players in various functions, including performance reporting, data management, Business Intelligence, Advanced analytics, research for our customers.

Designation Manager/ Senior Manager

Location Bangalore

Shift Timings 11 am to 8 pm (need to align to client needs as well)

Reporting to Sr. Manager/ OL

No of years of Exp 8+

Travelling requirements Valid passport (B1/ B2 preferred)

Technical & Functional Skills

- 5-6 years of work experience on Pharma analytics - reporting, data management, Business Intelligence, etc.

- Hands-on experience in technology like SAS, Stats, Excel VBA, BI tools, SQL coding at an advanced level

- Ability to translate functional requirements to technical specifications

- Hands-on experience in developing and maintaining MIS & reporting processes across business functions.

- Managing a large team

- Sound knowledge of MS Office Suite (Excel, Access- etc.) for output representation

- Additional knowledge of output representation tools like Cognos, Tableau, QlikView, Spotfire, Microstrategy, etc. are good to have

- Prior experience in the Pharma/ Healthcare industry of USA preferred

Key Responsibilities

- Manage client relationship with regard to service delivery

- Provide solution to the regular and strategic problems - in specific area of Analytics

- Align team targets with client's business objectives

- Investigate client issues to determine root cause and prevention

- Communicate in a clear and efficient manner with client teams, peers, seniors and team members

- Oversee and ensure timely resolution of client issues related to delivery

- Establish and execute strong quality control in the process being directly managed

Other Roles and Responsibilities

Operational excellence

- Overall Responsibility for Quality, Timeliness & Productivity of process delivery

- Continuous improvement of existing process to drive efficiencies and synergies

- Drive Lean & Six Sigma quality initiatives

Client Related Responsibilities

- Building a strong relationship with clients - both internal and external

- Reporting project updates to the seniors

- Ability to manage clients independently

People (team) management responsibilities

- Mentoring and Coaching team Members

- Periodic assessment of team performance

- Identify and plan development needs

- Creating communication plans

- Intra-team communication and best practices sharing

- Manage interpersonal relationships within team

- Manage attrition within guidelines

- Setting up and facilitating career development plans for the team

Skill Set Summary

Pharma / Clinical (B Pharm, MBBS, BDS)

Data Analysis using large data sets

Technical/Computer Skills:

SAS

Visual Basic

MS Office (Excel, Word, PowerPoint)

BI technology

SPSS

Others (Cognos )

Soft / Other Skills

- Good Verbal Communication skills

- Good Written communication skills

- Team Management

- Client Interaction

Contact Number

Telephone : 0522-4150712

Ananya Mishra
Vision Beyond Corporation

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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