Senior Manager - Operation - eCommerce Logistics

Client : One of our Leading Client in E Commerce

Brief Job Description :

Designation : Manager / Sr. Manager Operation - Middle Mile Logistics team

Note : Designation is according to Global Hierarchy

Location : 2-3 Locations in India

Education & Experience :

- BE / MBA from a Tier 1 Institute only with 12-18 years of Experience in Managing plant operations. They are looking a candidate only from manufacturing background. Candidates should have experience in Managing a big workforce in ops is mandatory.

Purpose of the Job :

- This Candidate will be responsible to Managing a Big Transportation Team from Fulfillment centers to Distribution Centers. This will be a Regional Role and those who are looking to take a new challenge in Managing a Big Transportation Team only need to apply.

Role : The person would be responsible for Managing Big Transportation team, Resource Allocation, identification of new sites, hiring process (of Associates), on-boarding the fresh hires, training of resources, etc., i.e. the person should know the entire operations process.

- The candidate should be having strong analytical skills and experience in planning, process improvement, continuous improvement, etc. and should be strong in the entire operations.

Essential : He needs to have strong people management and analytical skills as he would be handling a team of 250-300 people (both on-roll and off-roll)

They are looking for experienced candidates who can start providing leadership Transportation team.

Typical responsibilities will include :

- Quickly understand the business issues and challenges of Transportation operations, identify strengths/weaknesses and suggest areas for improvement

- Map business requirements, understand business process, study and analyze workflows, design solutions and prepare functional specifications

- Be data driven, develop and report performance metrics, executive updates, forecasting, budgeting and analysis to identify potential opportunities for improving Customer Experience.

- Deep dive and acquire an extensive knowledge of emerging industry practices and apply when solving business problems.

- Design, develop, pilot & rollout enterprise wide programs around performance improvement, cycle time improvement for returns, delivery experience, financial auditing, identification of alternate delivery services etc.,

Sagar Singh
Principal Consultant
StepUp HR