Manager/Senior Manager - Learning & Development - BPO/IT

The role-holder is responsible for the design and implementation of the behavioral skills and the leadership development framework and interventions for the leadership / leadership pipeline development at various levels across the organization. It would involve the following:

- Design of relevant leadership frameworks / tools and project plans

- Diagnose and develop effective training interventions around the framework

- Content development

- Execution and training delivery

- Evaluate the impact of training, efficacy of training interventions and methodologies used on an ongoing basis

- Bring in the contemporary methodology mix in learning and create a culture around leadership development