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Director at Human Capital and Tech Solutions
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Manager/Senior Manager - Business Development - BPO (5-8 yrs)
We have an urgent requirement for a Manager / Sr. Manager (Business Development).
Role:
- Work with sales management and marketing personnel to develop and implement new sales programs, products, and services.
- Own the bid management process and build winning solutions.
- Provide pre-sales and post-sales support.
- Work with onsite sales teams to manage & own/lead responses to customer requests for information, proposals etc.
- Provide presentations; conduct research and competitive analysis associated with new opportunities.
- Identify new opportunities & cross-sell in existing customers.
- Manage the customer engagement cycle from lead to operations.
- Respond to and follow up sales enquiries by email, telephone, and personal visits.
- Carry out market research, competitor and customer surveys.
Experience / Requirements:
- 5+ years of experience
- Strong skill and experience / Aptitude in responding to RFP / RFI for call center services.
- A proven track record in selling call center services to large and mid-tier companies
- Able to think strategically and understand complexities of call center operation and pricing.
- Highly motivated individual with a track record of excellence in internal/external customer interaction and impeccable attention to detail.
- Strong communication, presentation, negotiation skills.
Knowledge:- BPO Industry & Business Development
Skills:- Written & Verbal Skills, Presentation Skills, Networking Skills
Attitude:- Open Minded, Cope with Challenges, Highly Motivated.
Compensation:- upto 12.00 lacs p.a.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
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