Manager - Sales - Internet/Online

Job Purpose/Mission:

- Responsible for Business Unit Sales needs, including Profit & Loss management of his / her business account, Customer relations, Sales operations and revenue collection.

- He/she is also responsible for Sales support for the field operations.

- He/she is also responsible for coordination among all associated channel partners & monitoring of their service deliverables to meet Clients requirements and Company standards.

Key Responsibilities:

- Drives product & Service Segment's selling process, seeks out and identifies revenue opportunities, prepares tailored offerings and formal service proposals to potential Customers.

- Describes competitive advantages of our product & services in the market and how these translate to Customer's benefits.

- Translates Customer's current and future problems into solutions available through Segment's services.

- Develops a thorough understanding of assigned Customers and their business environments; to include corporate goals, three to five years plan, financial performance, core businesses, market direction, major competitors, Industry trends, facilities and organizational structure.

- Knows Customer's key decision makers, their personal wins, top goals and objectives. Meets with each of these on a regular basis.

- Communicates Customer's product requests and enhancements internally.

- Provides program/project tracking for assigned tasks/Customers. Ensures that all project activities remain on schedule.

- Quickly identifies project issues or delays and works rapidly and effectively to resolve them.

- Coordinates for divisional activities related to service & delivery and influence with Executives and/or Customers.

- Is involved with sales negotiations, proposal making, external factors and delegating actions to respective divisons.

- Maintains functional relations with divisional functional groups.

- Responsible for the knowledge of Industry trends and ability to shift project priorities around to stay in pace with these trends.

- Works closely with solution/channel partners to ensure a common direction and to build a strong technical synergy. Maintains functional relations with divisional functional groups and supports all Area Operating Points with competent Support.

- Reviews all Service/delivery Quality issues in his/her business account to ensure optimum Service Quality.

Education (Required / Desired):

- University Technical Degree in related Science or equivalent company experience.

- B. Tech / M.Tech / M.Sc. (Computer Science / IT/Elect & Telecom)

- M.B.A. (Sales & Marketing / Systems / Telecom)

Experience (Required):

- 5- 9 years of Experience in Sales Management (IT & Banking Solution, Telecom)

- Good English Communication Skills

- Product and Solution Presentation skills