Job Responsibilities:  - Design a COPC Certification roadmap for all locations globally, present it to leadership and create a buy-in  - Lead and coach the team on COPC requirements  - Develop & maintain the performance dashboards for all locations basis COPC Audits  - Build rapport with internal clients  - Ensuring compliance with COPC Requirements  - Excellent in managing, forecasting and mitigating risks towards certification  Knowledge, Skills, Other Abilities:  - COPC RCT is a must  - Excellent people and team management skills across sites  - Excellent analytical and problem-solving skills  - Excellent oral and written communication skills  - Initiative, independent, and customer focused  - Focused towards compliance with policies and procedures  - Excellent in managing workflows, forecasting and mitigating risks  - Experience in International BPO  - Flexible to work in any shift  - Lean certification   Relevant Experience and Education  - Grdauate / Post Graduate  - 9- 12 years of experience (BPO/Non BPO/KPO/Financial Services Industry) across all processes  - Experience of 2-3 years in the deployment of COPC across sites  - Should have a proven track record of getting entities certified  Interested candidates can also get in touch with me on +91 9999317672.   Meenakshi Bhargava +91 9999317672

Delhi NCR

Others

Manager - Quality - COPC RCT Certified - BPO 

Manager - Quality - COPC RCT Certified - BPO  ,Job Description for Manager - Quality - COPC RCT Certified - BPO  in Kyros Consultants in  Delhi NCR Others for (8-12) years of experience. Apply Now!

Job Description for Manager - Quality - COPC RCT Certified - BPO  in Kyros Consultants in  Delhi NCR Others for (8-12) years of experience. Apply Now!