Chat

iimjobs

jobseeker Logo
Now Apply on the Go!
Download iimjobs Jobseeker App and get a seamless experience for your job-hunting
21/09 Rahul
Consulting Partner at InnoQuest Consulting

Views:2574 Applications:36 Rec. Actions:Recruiter Actions:8

Manager - Quality - Black Belt - BPO (6-10 yrs)

Pune Job Code: 259447

Location: Pune

- This role requires shift operation hours.

- Prospective candidates are urged to ensure their fitment to the position before applying.

ROLE DESCRIPTION:

- Partner with process owners and business team leaders to identify and select projects and implement Six Sigma projects within their functions.

- Lead, coach, train and mentor teams in the use of Six Sigma tools and processes; serving as a change agent assisting them in solving high level and/or complex problems resulting in breakthrough levels of performance improvement.

- Train; coach; and challenge process owners in the use of statistical tools; approaches and techniques to create process management and measurement systems and develop a Six Sigma mindset at all levels.

- Train and mentor Green Belts/Yellow Belts throughout the organization providing guidance and direction as needed to ensure they are successful with their projects.

- Ensure effective control and adoption of improvements by local process owners. Lead efforts to implement process Control and Management-process mapping, documentation, metrics, monitoring systems and process ownership.

- Support the implementation / leverage of best practices across the company to ensure process improvements are institutionalized throughout the business.

- Maintain project performance measures on a regular basis to report to leadership on project status as required.

- Produces new process improvement techniques and services.

- Develops metrics that provide data for process management and indicators for future improvement opportunities through Lean Six Sigma Methodologies.

- Measures performance against process requirements, aligning improvement projects to close performance shortfalls

- Develops, implements, and leads key process improvement efforts and influences cross-functional efforts through Six Sigma Methodology

- Provides coaching and mentoring to ensure effective completion of Green Belt projects and promote a Lean Six Sigma culture.

CANDIDATE PROFILE REQUIRED:

- 6 - 9 years of experience with 5+ years in Quality / Process Excellence roles.

- Should be Certified Black Belt having completed at least 1 Black Belt Project and mentored at least 1 Green Belt Project

- Must be from Retail Banking domain

PERSONAL QUALITIES & SKILLSETS REQUIRED:

- Good mathematical skills.

- Produces new process improvement techniques and services.

- Develops metrics that provide data for process management and indicators for future improvement opportunities through Lean Six Sigma Methodologies.

- Structured Problem-Solving skills and experience: uses a systematic, disciplined and fact-based process that gets to root cause to solve problems (not firefighting), has analyzed and improved processes.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

Add a note
  • Apply
  • Assess Yourself
  • Save
  • Insights
  • Follow-up
Something suspicious? Report this job posting.