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24/01 Angeline
HR Consultant at Global Professional Services

Views:1851 Applications:67 Rec. Actions:Recruiter Actions:10

Manager - Process Excellence/Quality - BFSI Domain - BPO (7-11 yrs)

Chennai Job Code: 190149

Manager - Quality(Pex)

Experience:

- 6-7 years of relevant experience

- 8-11 years of overall experience

Preferred skills:

- Strong knowledge of Quality principles and techniques

- Needs to have worked in a Third party environment & have good stakeholder management

- Certification in ISO, PMP or other quality practices will be an added advantage

- Strong Communication & presentation skills

- Should have worked in F&A (P2P, R2R or O2C), Banking

Roles & Responsibilities:

Drive Improvement projects on processes to improve:

- Productivity

- Quality

- SLA

- Revenue

- Other metrics basis the requirement/opportunity

- Interact with client/internal stakeholders to drive & influence improvement objectives

- Lead global projects in Operational Excellence

- Drives the OE program for a client/clients in a site/across sites

- Acts as a mentor to Six Sigma & lean projects and drive it in Operations

Mandatory Requirements:

- Min 6 years of relevant experience in Operational Excellence

- Six Sigma Black belt trained/certified with good knowledge of Lean practices

- Should have executed atleast5-6 GB/BB or Lean projects and mentored 1-2 GB/BB projects

Angeline
HR Consultant
09822524763
GPS

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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