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HR Consultant at Milestone Careers
Views:1686 Applications:55 Rec. Actions:Recruiter Actions:3
Manager - Process Excellence - BPO (5-9 yrs)
Job Description:
- Leading the six sigma projects, reducing process gaps & process quality
- Can Understand & Comply with Information Security Policies/Procedures & report all security incidents
- Ensure regular audit & validation to ensure systems are being followed
Industry : BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Quality
Role: Quality Assurance/Quality Control Manager
Key skills:
Process Quality
- Six Sigma Projects
- Black belt projects
- Black belt operations excellence
Desired Candidate Profile:
Education:
UG: B.Com - Commerce
PG: Any Postgraduate
Doctorate: Doctorate Not Required
- Min 3 Years experience of working in Quality initiatives
- Must have at least 12 months of 6 sigma project exp
- Awareness in Certificate Courses in COPC
- Must posses a Black Belt certification in Six Sigma methodology
- Should have experience in F & A domain
Company Profile: Milestone Careers
A Client of Milestone Careers
Our Client is a leading global Business Process Outsourcing Provider supporting multinational clients with over 60,000 employees in 100 delivery centers across US, UK, Europe, India, the Philippines, Australia, Middle East & Africa.
Contact Person:
Akshita & Neha
Milestone Careers
9810235803, 8800608884
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