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MD at Milestone Careers
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Manager - Process Excellence - BPO (5-8 yrs)
Job Description:
- Leading the six sigma projects,reducing process gaps & process quality
- Can Understand & Comply with Information Security Policies/Procedures & report all security incidents
- Ensure regular audit & validation to ensure systems are being followed
Industry : BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Quality
Role: Quality Assurance/Quality Control Manager
Key skills: Process Quality, Six Sigma Projects, black belt projects, black belt operations excellence
Desired Candidate Profile
Education:
UG: B.Com - Commerce
PG:Any Postgraduate
Doctorate:Doctorate Not Required
- Min 3 Years experience of working in Quality initiatives
- Must have at least 12 months of 6 sigma project exp
- Awareness in Certificate Courses in COPC
- Must posses a Black Belt certification in Six Sigma methodology
- Should have experience in F & A domain
Company Profile:
Milestone Careers
A Client of Milestone Careers
Our Client is a leading global Business Process Outsourcing Provider supporting multinational clients with over 60,000 employees in 100 delivery centers across US, UK, Europe, India, the Philippines, Australia, Middle East & Africa.
Neha Verma
Mobile:8800608884
Milestone Careers
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