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HR Executive at ANRI Solutions
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Manager - Pharmacovigilance - US Pharma (7-14 yrs)
Opening in a leading BPO for Manager-Pharmacovigilance (US Pharma)-Sarita Vihar
Job Role (Manager)
- Manage and grow PV operations
- People management & people development leading to retention
- Ownership of customer reviews
- Drive CSAT & NPS improvement
- Meet revenue and profitability goals
- Conduct regular reviews
Must have
- B. Pharma / M. Pharma with valid Pharmacy registration
- Min 2-3 years of experience in independently managing US Pharma delivery with a min total experience of 9 years
- Must have been in a customer facing role for - 4 years
- Must have lead business reviews in previous role
- Flexibility to work in evening / rotational shifts
- While the base location would be Delhi/NCR, but the candidate should be willing to relocate to another India or International locations if required
- Good analytics ability, ability to multi-task
- Willingness to work and ability to perform in a highly dynamic and fast paced environment
- Must have in-depth understanding of Pharmacovigilance contracts
- Manpower / Project planning exposure
- Must have been responsible for a span of minimum 70 FTEs
- Experience of participation in new bids / RFPs is highly desirable
- Flexible with customer shifts and ability to adapt to internal/customer requirements
Good to have
- Six Sigma GB certified
- UK PV exposure
- Valid passport
- Experience in multiple (minimum 2-3) key Pharma brands in previous organization/s
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
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