Scouting for Medical Coding Operations - MANAGER  Coding Operations Manager  Job Function :  Coding Operations Manager is responsible for the day-to-day operations, productivity, quality, ICD-10 education completion, employee management and development, and clients within a specific client group or geography of clients.  Job description :   - Ensures direct reports maintain established customer service standards.   - Maintains all coding consultants at 100% productivity level.   - Assists in the development of site specific baseline productivity standards utilizing Overlook reports to manage coder productivity.   - Provide feedback and mentoring as needed to achieve productivity standards.   - Maintains Quality Standards of 95% or better within the assigned specific client group/geographic area.   - Uses Overlook to monitor quality, provide constructive feedback to employees regarding quality issues as needed and assist leadership team with developing a performance improvement plan for under performing employees to achieve company quality standards.  - Responsible for the implementation, compliance and tracking of ICD-10 internal training to internal coding staff.   - Keeps the leadership informed if any coder is not complying or under performing during established training milestones.   - Assists site supervisors with questions they might have about a client and their facility specific guidelines.   - Oversees and monitors customer facility operations.   - Works with Site Supervisors and staff to achieve desired results on tasks performed and accuracy.   - Drives quality assurance and performance improvement as needed.  Client Management :   - Maintains customer retention and satisfaction.   - Is responsive to customer needs, anticipates problems and takes action to resolve them before they develop into significant customer issues/dissatisfaction.   - Keeps the leadership team informed of customer issues.   - Responds to customer concerns in a timely and professional manner.   - Reacts to Site Supervisor daily status reports.   - Informs leadership team of new business opportunities with existing customers and provides input that will assist sales and others as appropriate to pursue and close such opportunities.   Qualifications :  Consideration for the role of Coding Operations Manager requires all of the following:   - Bachelor or Master degree from an certified Organization.   - AAPC or AHIMA certification.  - Supervisory experience preferred with minimum of 10+ of healthcare experience.  - Excellent client and customer relations skills required.   - Experience with Microsoft Office Suite applications (Word, Excel, and Outlook) preferred.

Chennai

Manager - Medical Coding Operations 

Manager - Medical Coding Operations  ,Job Description for Manager - Medical Coding Operations  in ABC Consultants in  Chennai for (7-11) years of experience. Apply Now!

Job Description for Manager - Medical Coding Operations  in ABC Consultants in  Chennai for (7-11) years of experience. Apply Now!