Manager - Learning & Development Training - BPO

Position : L & D Training Manager

Exp: 6 - 10 yrs

Location : Hyderabad and Bangalore

Preferably from Tier 1 Organisation

Job description :

- Plan departmental/functional training budgets, forecast costs and delegate numbers as required by organisational planning and budgeting systems.

- Assess relevant training needs for staff individuals and organisation, in consultation with departmental heads, including assessment methods and measurement systems entailed.

- Stay informed as to relevant skill and qualifications levels required by staff for effective performance, and circulate requirements and relevant information to the organisation as appropriate.

- Produce organisational strategy and plans to meet training and development needs, and manage training delivery, measurement and follow-up as necessary.

- Design training courses and programs necessary to meet training needs, or manage this activity via external providers.

Identify, select and manage external training and accreditation bodies, agencies and providers necessary to deliver required training to appropriate standards.

- Organise training venues, logistics, transport, accommodation as required, to achieve efficient training attendance and delivery.

- Plan and deliver training courses personally where necessary to compliment that provided externally or internally by others.

- Arrange for the maintenance of all materials relating to the effective delivery and measurement of training.

- Recruit, manage and develop direct-reporting staff (if applicable).

- Ensure all training activities and materials meet with relevant organisational and statutory policies, including health and safety, employment and equality laws.

- Monitor and report on activities, costs, performance, etc., as required.

- Develop self, and maintain knowledge in relevant field at all times.