Managing Partner at Dimensions HRD Consultants
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Manager - Learning & Development - BPO/BFSI (6-10 yrs)
Title: Manager - Learning & Development
Reports To: Head - L&D
Location: Bangalore
The position is based with a shared Services
Key Skills: People Development, Training Need Analysis, Competency Profiling, Content Development & Customization, eLearning Management, Training Delivery, Vendor Management, Team Management, Employee Engagement
Job Role:
- Conduct Competency Audits, Training Need Analysis and Market Studies as per Divisional requirements.
- Conduct Periodic Assessment Centers to analyze & ensure Knowledge & Skill retention
- Content Development, Customization, & validation as per TNA & Business needs
- Management & Promotion of the Online Learning Portal (CAP - Canon Achievers Platform)
- Forecast, Execute, Outsource & coordinate Learning & Development activities (Classroom as well as OJT) as per the Training Tree & Organization needs
- Vendor Management - For Employee Engagements, Training programs & Learning tools development
- Implementing Pre & Post Training tracking mechanisms to analyze Learning Effectiveness
- Ensure Goal achievement through Effective TEAM Management & Leadership Skills
- Heading the L&D function for Bangalore office
- Managing a team of trainers
- Identify Training needs and build a training calendar for the organization (Soft skills, Domain and Technical trainings
- Analysis, design, develop, implement and evaluate the training content
- Track SLA compliance for each business entity and governance of the same
- Develop internal training initiatives and coordinate external training programs
- Analyze and capture data on training effectiveness and look at various ways of continuous improvement
- Periodic reporting to senior leadership on training metrics and establishing client relationship
- Teams Performance Management, appraisal and development
- Resource planning, allocation and coordination
- Manage the Induction and Orientation process for New Hires
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