Skills & Experience  - Excellent Communication skills in English- Oral and Written  - 6-9 years of experience in Inside Sales specific to US and European clients in a B2B environment  - 4-5 years experience in managing Inside Sales team and successfully delivering targets as per deadlines  - Ability and proven experience in motivating, training and mentoring team  - Ensuring all administrative aspects of the role are handled independently and effectively with minimal supervision   - Experience of engaging in conversations with CXO and senior management team over phone  - Excellent convincing and call deflection skills to ensure higher connect to lead ratio  - Assertive with a Go Getter Attitude  - Open to working in different time zones across Line of Business of Wipro BPO and as per team's requirements  - Excellent working knowledge of MS Outlook & Excel  - Guide the team on how to conduct effective research on accounts (revenue/ head count/ key news items) and senior executives contact details (email/Phone) using the free web  - Good reporting and managerial skills  Job Description:  - Cold calling on on-going / planned campaigns (50% of bandwidth)  - End-to-End team management covering all aspects like achieving targets, training, mentoring, issue resolution, recruitment, retention & administration (50% of bandwidth)  - Ensure the monthly lead generation targets for the team are successfully meet/exceeded for Wipro BPO  - Ensure suitable support and opportunities are provided and laggards in the team are brought up to speed with the average team performance  - Building rapport with LoBs and PMs to ensure the inside sales team gets adequate support before and during campaigns   - Identify market potential by qualifying accounts as and when needed   - Facilitate closing sales by building rapport with potential account; explaining product and service capabilities; overcoming objections  - Maintain the database of policies and protocols (DO's/Don'ts) to ensure compliance with Wipro's client outreach mechanism and by not violating - do not call list  - Regular tracking of Leads and gaining updates on them  - Updating TraCE CRM on a regular basis with accounts, contacts

Mumbai

Manager - Inside Sales - BPO 

Manager - Inside Sales - BPO  ,Job Description for Manager - Inside Sales - BPO  in ARC Consulting in  Mumbai for (5-9) years of experience. Apply Now!

Job Description for Manager - Inside Sales - BPO  in ARC Consulting in  Mumbai for (5-9) years of experience. Apply Now!