Manager Trade Suport

MNC Shared Services

Location-NCR

Position reports to the Head of Middle Office Product Control & Trade Support Product scope in general is: FX Spot, FX Forward, FX Options, FX Swaps, Non-Deliverable Forward (NDFs).

Key responsibilities will include, but are not limited to:

FX Spot/Forward/Swap/NDF Trade Support:

- Supervising and coaching a team handling full end-to-end workflow (there are no Asia locations handling FX Trade Support).

- Supporting APAC Local Currency Trading (LCT) FX, G10 FX, and Rates businesses executing FX trades.

- Primary jurisdictions for support include: Hong Kong, Singapore, Tokyo and Sydney; secondary jurisdictions for support include London & NY.

- Helping identify, escalate and debug issues with the FX Trade Support workflow.

- Executing FX trade amendments on T+1.

- Certain trade event management such as NDF fixings.

- Certain bookings to help capture FX risks / exposures properly in the Front End due to short-term infrastructure limitations.

- Hands-on analysis & remediation of FX Sales Production Credits (PCs) working closely with APAC FX Sales.

- Review of exception and audit trail reports.

- Ensuring risk outages are corrected.

- Maintaining certain controls over wash / intermediation books.

- Validation in the context of Real Time Reporting requirements under Dodd-Frank.

- EOD Report reviews to ensure all trades processed.

- Production of certain ad-hoc reports required in particular jurisdictions – some of which may be for regulatory purposes.

- Maintaining and reporting MIS / metrics for key processes.

- Certain static data maintenance within the FO system.

- Coordinate & execute various ad-hoc requests given strong focus on growing Asia FX platform/business as well as rapidly changing regulatory environment.

- Heavy partnership with sister FX Trade Support team in Chester/London, UK.

- Extensive involvement with MO tactical and strategic change initiatives impacting the workflow. Examples:

- System migrations / upgrades.

- BANA FX Target State delivery.

- Legal entity migrations (e.g. MLIB to MLI).

- Quartz rollout.

- Regulatory changes / projects (e.g. NDF Clearing).

- NPRs (New Product Reviews).

FX Option Trade Support:

- Altair Static Setup.

- Review of EOD reports to ensure all trades expired/exercised.

- Key business partners include Front Office – Traders / Sales, Finance, Operations, Risk, Tech, Middle Office, Collateral, etc. Associate is required to proactively interact with business partners to resolve front-to-back trade, P&L, risk and trade life cycle event management issues.

Essential

Minimum of 4-5 years in FX Trade Support with background of being hands-on with the actual process (not just administrating & managing the personnel). Needs to be able to fluidly understand the front-to-back flow and mechanical aspects of the work.

- Good knowledge of FX products including FX spot, FX forward, FX options, FX Swaps and NDFs.

- Strong communication skills across all levels of seniority especially with the Trading desks in both verbal & written form.

- Excellent skills in mentorship and coaching to develop personnel properly.

- Ability to work autonomously and deliver timely error-free results in a high pressure environment.

- Logical approach to problem solving and ability to prioritize multiple tasks.

- Proven analytical skills.

- Good system skills with specific ability to learn front-end platforms.

- Strong attention to detail and accuracy.

- Good project management skills with ability to multi-task effectively.

- Ability to identify and deliver process improvements.

- Above average Excel skills.

- Bachelor’s degree requirement ideally in an analytic field such as Finance/Accounting, Economics or Mathematics.

- Ability to navigate Reuters and Bloomberg effectively.

- Skill to analyze and assess requirements for New Product Reviews and other systemic change and how it will impact the team & workflow in a proactive rather than reactive manner.

- Reasonable understanding of current Asia regulatory environment.

- Reliability; good leadership skills to set an example for the team.

Preferred

- MBA or Master’s degree preferred.

- Additional background & knowledge in Fixed Income products (e.g. bonds, interest rate swaps, and futures) would be helpful but not explicitly required for the role.

- VBA / macro skills are preferred but not required.

Competencies:

- Strategic thinker who can be creative and innovate.

- Intense work ethic with history of proven strong delivery.

- Strong adaptability skills to navigate a large organization to keep the focus on delivering for the business & client whilst minimizing time spent on low value additive activities.

- Personal effectiveness: communication, decisiveness, energy & drive, character & works hard and intelligently to achieve success

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