Manager - Customer Service |Leading Asset Management Firm| Mumbai  Curve HR is an executive search firm in BFSI, IT and Manufacturing space.  Our client, a Leading Asset Management Firm, is seeking a Manager - Customer Service  Role : Manager - Customer Service  Company : Leading Asset Management Firm  - Managing Client side customer service channel: Inbound unit through Vendors  Desired Candidate Profile :  - Graduate with minimum 8-10 years of work experience in Customer service for banking and telecom industry   - Contact Centre   - NISM certification compulsory  - Good communication skills  - Customer centricity  - Collaborative  - Achieves results, output driven  - Street smart  Key Responsibilities :   - Managing the Inbound and web chat process  - Achieving SLAs targets and call quality  - Generate revenue through up sell model from existing and   - Potential customers  - Liaison with other functions & external vendors in developing   - Overseeing the implementation of support strategies to service existing / potential clients   - Drive and leverage automation for self service penetration  Devanshi  HR Executive Curve HR | Mumbai  Work: +91 22 25411236

Mumbai

Manager - Customer Service - Asset Management Firm 

Manager - Customer Service - Asset Management Firm  ,Job Description for Manager - Customer Service - Asset Management Firm  in Curve HR in  Mumbai for (8-15) years of experience. Apply Now!

Job Description for Manager - Customer Service - Asset Management Firm  in Curve HR in  Mumbai for (8-15) years of experience. Apply Now!