Manager - Customer Analytics - CRM

We have a very excellent opportunity with a Big Management Consulting for Manager-Customer Analytics role.

Kindly find below detailed JD and revert me with your updated resume.

- 7-12 years of analytics overall experience, with hands on experience of predictive customer analytics.

- Build predictive models.

- Customer relationship management (CRM) strategies.

- Risk Management.

- MS in Statistics, Data Mining, Econometrics or related fields or MBA

- Exposure to US/ overseas Markets

- Strong Consulting and project management skills and demonstrated experience in managing teams across functions and geographies

- Prior experience of solutioning, shaping client opportunities in respective industry

- Develop methodologies to support Customer Analytical project execution for clients

- Ability to solution any customer analytics project

- Manage a team of analytics resources to ensure that deliverables are met with quality and in a timely fashion

- Engage with middle / senior level clients (VPs) effectively in a dialogue;

- Lead and supervise predictive and descriptive analytics based solutions for

- Customer Segmentation

- Statistical Models across customer Lifecycle

Key Competencies and Characteristics:

- Proficiency in one or more of analytical tools such as SAS product suite (Base Stat, E-miner, Sas EGRC), SPSS, SQL, KXEN and any other statistical tools such as R, Matlab etc.

- Advanced Excel including VBA and PowerPoint skills

- Ability to translate open ended business problems in analytical hypothesis and test the hypothesis leveraging various data sources

- Comfortable with techniques like regression, segmentation / clustering, optimization, survival analysis,Time Series Analysis

- Excellent communication and interpersonal skills

- Ability to tie analytic solutions to business/industry value and outcomes

- Desire and ability to collaborate with business partners and drive initiatives

Salary is not a constraint for good candidate.

Kindly reach me on 8377028382

Supriya Yadav
Consultant– Onshore & Offshore
Signature Staff Private Limited
URL:- www.signaturestaffindia.com
Direct: 0120-4061997,8377028382