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Consultant at Global Consultancy Management Services
Views:8255 Applications:238 Rec. Actions:Recruiter Actions:10
Manager - Corporate Sales - Telecom (1-7 yrs)
Drive the Customer First agenda (Focus on driving customer experience excellence )
- Product penetration in Medium accounts
- Support creation of superior customer experiences by rolling out the channel service infrastructure as planned along with customer service in the circle
- Managing 2nd level Distribution as per target set
- 100% Achievement of targets FLD and Gross and number of accounts.
- Successful implementation of Service deliverables by the assigned partner as per plan
Cost Consciousness, Operating Efficiency and leveraging Scale Benefits
- Institutionalize Operating Plan model for Channel Partners to drive segment KPI 's and execute Channel Operating plan and ensure achievement of deliverables by building a robust governance framework.
- 100% Achievements of Operating Plan deliverables
Build the best team
- Build the best and most efficient team by driving the new mission statement and the Way behaviour by executing an agile & fast organizational model, driving engagement, strengthening succession planning, talent pipeline and diversity and zero fatality mind-set- through speed, simplicity and trust
- Ensure attrition of Channel Partner teams is at/below targeted level.
- Implement the zonal governance framework (project Synergy) driving speed, simplicity & trust
Salary Range: 6 - 12 LPA
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