We are looking for an experienced professional to join SVM's Third Party Management Office (TPMO) team to serve as the Contract Management/Contract Risk Management Analyst within the TPMO function.

Overview

The mainstay of the Contract Management/Contract Risk Management (CM/CRM) function is the on-going interaction and interface with each of our business units. This role has responsibility to ensure that:

- each of our very high to high and medium risk ranked contracts is managed as prescribed from control and regulatory perspectives,

- any residual delivery risks are appropriately escalated, and

- any governance issues that appear to be chronic are appropriately remediated so as to prevent such onlgoing escalation.

We are seeking a team of CM/CRM Analysts to act as the front line in our review and assessment of the efficacy of the management of such high risk agreements by our lines of business.

The key responsibilities CM/CRM Analyst function for TPMO are follows:

- Direct review of the completeness of the line of business adherence to the CS policies and procedures related to TPRM

- Serve as an initial review and checkpoint of basic contract management risk compliance with the line of business as well as the first line of analysis and synthesis of the same

- Engage directly with the line of business, on an as required basis, to ensure compliance with all required assessments elements per the CS policy and procedures

- Monitor third party contractual delivery and adherence to the agreement terms; in cases of exceptions follow-up with the line of business

- Directly track and monitor the assessment and the relative accuracy and completeness of the line of business management of the third party landscape across disciplines such as:

OCD (obligation/commitment/deliverable) tracking,

Service Performance,

Commercial Compliance,

Regulatory/Policy adherence,

Issue/Problem Management,

Contract Change Control, and

General Governance

- Review and validate the archiving of evidence from both third party and CS; assist CS business partners with the creation or questions regarding the same, as required

- Work with the line of business to highlight and escalate any gaps to resolve any deficiencies or outstanding issues

- Perform first line analysis and trending to detect patterns of service delivery (non) performance across vendors/engagements

- Identify general opportunities for process improvements to deliver increasing operational efficiency in the TPMO process and policy as well as to enhance profitability/reduce value leakage

QUALIFICATIONS:

- Should be a Graduate/Post-Graduate

- Minimum of 4-6 years work experience with at least 2 years of direct working experience related to the commercial side of third party agreements or third party risk management

- Prior work experience supporting a bank or financial services institution is preferred

- A background in managed service lifecycle and governance

- Prior history working in a multinational environment/managing complex multinational transactions is desired

- Familiarity with the TPRM function within financial services or a similar regulated entity

Understanding of key risk, compliance and audit objectives

- Excellent logic skills, analytical skills and problem solving capabilities so as to be able to think about the downstream consequences

- Team player who can collaborate across multiple functional areas

- A good communicator who can write and speak clearly and concisely

- A self-starter who is adaptable given the nascent nature of the TPRM program

- Possess a positive - can-d o- excellent teamwork attitude

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