Manager - Business Engagement - SCM

Responsibilities & Key Deliverables :

- Closely engage business user teams & generate requirements. Build business cases for such requirements and qualify through the business interactions.

- Define a list of projects, issues and change requests and work with different technical COE to ensure delivery / resolution within timelines and budgets.

- Scope detailing of the projects w.r.t. to the problem being targeted and share this with delivery COE.

- Monitor the delivery process and deliverables sign off

- IT Utilization and Adoption by business users, manage to enhance CSI (Customer Satisfaction Index) and CAPS Mgt

Experience (years) 3 to 7 years of relevant experience in applications services (not alone hardware / infrastructure)

Industry Preferred : IT services and consulting industry

Qualification:

BE ( Preferably in electronics or electrical)

or

BE + MBA IT

Competencies :

- Good communication and personality,

- Interest in technologies and applications,

- Business acumen especially in the automotive / discreet engineering industry

- IT project management / account management

- Execution Excellence

- Respect for timelines

- Lateral thinking

Knowledge of having worked / solutionised SAP would help.