Basic Function :  The Manager BB would be responsible for leading the PE Corporate initiatives in Bangalore  Essential Functions :  - Would be responsible for leading the PE Corporate initiatives in Bangalore & Kochi  Training & Certifications : Would be responsible for improving the certification and training penetration for LSS in F&A-South India  Project Management : Would be mentoring and supporting other PE leads in LSS projects  Reporting : Would be working with client areas in creating weekly/monthly reports on PEI, DNA, AIM etc  AIM :   - Would be driving AIM idea- penetration, evaluation & Implementation through awareness, followup and best practice sharing   - Would be driving other PE initiatives like BEF, QA model etc   - Trainer -Would be conducting trainings for QC Certification, Lean, Asset and GB trainings  - Event Management -Would be organizing corporate level PE events like Business Excellence fair, QC Certification & Orientation, Quarterly R&R etc  Primary Internal Interactions :   - QCA's   - PE Asst Managers, Lead Asst Managers, Sr. Manager, AVP, VP  - Ops AM, Lead AMs, Managers, Sr. Manager, AVP, VP  - Migrations Managers, AVP  Primary External Interactions :  - Client, for the process quality interactions and calibrations  - Client(s) for project reviews  Organizational Relationships :  Reports To : AVP - Quality & Process Excellence   Supervises : AMs, Lead AMs  Skills :   Technical Skills :  - Excellent working knowledge of MS Office - MS Excel, Power Point, Word Doc, Outlook  - Knowledge of calls recording system and its usage (NICE, Witness, etc) preferred  Process Specific Skills :  - Should have knowledge of F&A domain  - Lean Six Sigma BB Training / Certification from reputed organization / institute  - Knowledge of quality systems (ISO, COPC) preferable  Soft skills (Desired) :  - Finance and budget planning  Soft Skills (Minimum) Functional :  - Operational planning and process management to effectively plan, prioritize and execute everyday QC operations  - Knowledge of quality assurance, process improvements, domain, etc   - Monitoring and Reviewing  Leadership :  - Fosters a spirit of collaboration and team work  - Ability to relentlessly pursuing excellence  - Demonstrates an intellectually agile and analytical approach and thought process  - Acts as Brand Ambassador  - Ability to win talent war through effective people management  General :  - Conformance to policies / compliances with auditing skills and eye for details  - Ability to coach and give feedback on an ongoing basis.  - Strong written and verbal communication skills  - Project management skills and ability to lead in a continually challenging environment  Education Requirements :  - Graduate in any stream  - Black Belt training / certification   - Exposure to quality systems (ISO, COPC, etc) preferred  Work Experience Requirements :  - Minimum 5 years of total work experience with at least 2 years of relevant in BPO / ITES industry  - Must have led at least 3 to 4 BB projects with significant savings  - Minimum 1 year in current role / assignment

Bangalore

Manager - Black Belt - Quality Process Excellence - BPO  

Manager - Black Belt - Quality Process Excellence - BPO   ,Job Description for Manager - Black Belt - Quality Process Excellence - BPO   in Umana in  Bangalore for (6-10) years of experience. Apply Now!

Job Description for Manager - Black Belt - Quality Process Excellence - BPO   in Umana in  Bangalore for (6-10) years of experience. Apply Now!