Role :- Manager / Assistant Manager - Knowledge Management

Location : - Pune

Purpose of the Role:

Responsible for developing the Learning Management System for Program Management Organization

Principle Accountabilities:

- Develop and deliver training modules to customer service representatives.

- Evaluate the effectiveness of training modules, workshops, etc. and make changes as needed to improve future results.

- Schedule, coordinate, and deliver training modules, workshops etc.

- Provide technical support to individuals in the implementation of designed instruction or in task analysis and instructional systems design

- Recommend and assist in the development of curriculum using instructional design and adult learning principles for various delivery options, such as eLearning, classroom training, and blended learning.

- Assist with the development of master course documentation, manuals, and other learning resources.

- Remain current with up-to-date product information for all released software configurations.

- Maintain excellent presentation and communication skills.

- Problem-solve computer and system issues with learners.

- Create a learning that translates into on the job skills.

- Mentor OJT (On the Job Training) coaches.

Education / Experience :

- BE / B Tech / M Tech / MS / PG/MBA

- Desirable experience : 9 to 12 yrs

Knowledge / Skills / Abilities :

- 5+ years of training experience

- Knowledge of Program Management

- Experience in training

- Knowledge of training and learning principles.

- Knowledge of instructional systems design methods.

- Experience with writing and/or maintaining documentation such as user manuals, reference guides, and online help text.

- Advanced knowledge in the following computer programs: Microsoft Word, Excel, and PowerPoint.

- Experience with Microsoft Office applications, especially Word, Excel, Outlook, and PowerPoint.

- Experience with webinar and e-learning applications, course authoring tools such as Articulate Storyline or similar products.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.