Manager - Account Servicing & Insights - FMCG

Account Servicing & Insights

Experience: 3-5 years

Location: Bangalore and Delhi

Responsible for entire client account: end to end project planning, implementation and insight mining to aid clients in solving their Business problems

Detailed requirements regarding the role:

Aligns project deliverables to client's needs; Scopes out the entire campaign specifications with the client

Plans a roadmap for PMT + CM, BIA teams for the entire project

Ensures smooth functioning of the project basis inputs from PMT/BI teams

Sets processes in place to ensure effectiveness of campaigns

Liaisons with the BA team to ensure handover of account

Sets account specifications and expectation with the client (during time of proposal discussions)

Identifies opportunities to generate business from existing and new clients by pitching them about different services (in discn with BA team)

Specific Skill Set:

- Client Facing Role

- Leadership qualities to interact lead and manage Client Servicing SEs, interact with Data Analysts and Project execution team

- Capable of proactively identify and resolve issues

- Finds ways to ensure effectiveness of campaign and seem-less execution

Compensation:

Extremely competitive compensation that consists of a Fixed Pay and Variable pay based on performance