Looking for Managed Service Delivery Cloud, PEMM, DRaaS, 10G

Educational Qualifications :

- BE (We are looking only for BE/B.Tech candidates.Rest please do not apply.)

- PMP (Desirable), ITIL Certification

Candidate should be a :

- A decisive, action-oriented and results-focused professional offering 10-15 years of rich experience in IT Industry with at-least last 10 years experience in heading the Service delivery

- A Strong delivery understanding with implementation and policies analysis skills

- Must be aware of the Data Center operations, NOC, SOC, Cloud and IT infrastructure environment

- A motivated Self starter, able to quickly grasp issues and attend to details while maintaining a view of the big picture.

- A creative, resourceful and flexible, able to adapt to changing priorities and maintain a positive attitude and strong work ethics

- Should be able to handle Multiple Site Projects & should have a problem solving approach

Specialties :

- Data Center Operations

- Service Delivery and Service Assurance

- Project Management,

- Process & Systems Management,

- Customer Relationship Management,

- Disaster Recovery Management

- Incident/Change Management

- Transition and Mobilization

- Team Management

- Vendor Management

- Operations & Quality

- Excellent Knowledge in IT hardware/Multiple OS Platform/Networking/Storage

Experience :

- Management skills for handling team

- Managing day to day Data Center operation

- Managing Servers of different platform

- Preparing and reviewing reports

- Communication skills for interacting with customers, vendors and internal team

- Maintain and install server's in Multiple Branch Network

- Technical support ownership to multiple customers

- Coordinate & Support the FM engineer

- Seamless Transition & migration of network operations services

- People and Team management - L1 & L2 & L3 Engineers

- Point of Escalation & process management for Network technology vertical consist of incident, problem change & release management

- Resource Recruitment and on boarding on time for new projects

- Creation of Standard operating processes (SOP)

- Annual Review Meeting with clients and Vendors

- Daily and Weekly Meeting with clients for day to day operations and performance

- Team assessment for training needs & performance appraisal

- Validating technical solution feasibility for upcoming business leads & internal requirements

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.