Talent Acquisition at MakeMyTrip
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MakeMyTrip.com - Senior Executive/Deputy Manager - Outbound Product Development (5-8 yrs)
Job Title: Outbound Product Development
Function: Product Development
Location: Gurgaon
CORE PURPOSE OF THE JOB (What is the reason that this job exists?)
The objective of this role is to manage the entire product line life cycle from strategic planning to execution.
AREAS OF RESPONSIBILITY (AOR) :
- To create holiday travel products based upon deep dive into consumer insights/needs based on various critical pointers like experience sought average spending capacity, food and travel preferences etc.
- To manage costs through operating efficiencies and product innovation
- To manage Revenue by taking pricing decisions and utilizing forecasting tools.
- To use technology-based tools to promote ease of selling among the sales channels
- Cross-functional interaction to drive destination agenda with multiple functions like Contracting, Marketing, Finance, and Sales, etc.
- To provide the sales team with the necessary expertise to enable them to sell the product.
SUCCESS INDICATORS :
- Increased Revenue
- Improvement in customer experience matrices - NPS
- Optimization of costs.
- Developing packages as per the current market requirements.
- Content - QC and updation
- Coordination with channel and Operations
Internal (i.e. colleagues, other business units) :
- Holiday Contracting Team
- Marketing Team
- Finance Team
- Sales Team
- Operations team
- Alliances team
External (i.e. suppliers, customers, service providers ) :
- Tourism Boards
- Customers
- Tour Managers (If applicable to the destination)
RELEVANT EXPERIENCE :
- 3 - 5 years of experience in the travel/e-commerce Industry.
- In-depth knowledge of destinations preferred but not mandatory
- Experience in working with a cross-functional team is desirable
COMPETENCIES REQUIRED:
FUNCTIONAL COMPETENCIES:
- Knowledge of Basic Excel Skills.
- Strong analytical and organizational skills.
- Good Communication Skills both written and verbal
Behavioral COMPETENCIES:
- Drive for results
- Attention to Detail
- Team Player
- Creative
- Flexibility to Travel
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