MakeMyTrip.com - Deputy Manager - Hotel Contracting

Deputy Manager- Hotel Contracting

Key Responsibilities :

- Maintain strong relationship with MVP hotel partners.

- Develop, build, and manage the hotel base for MVP

- Making sure that all the parameters for the hotel requirement of the MVP are met with and regular Quality check and content management is performed for these set of hotels.

- Collaborate with usability and technology team to develop a deep understanding of customers, identify gaps in core product functionality and help build right set of features and track adoption for same

- Prospect new hotels via field visits and regular meetings

- Analyze sales trends, track unit sales, and generate gross margin reports

- Investigate and troubleshoot customer service issue and make sure the same is resolved at the earliest.

- Rigorously monitor key performance metrics and coordinate with various teams to take corrective actions accordingly.

Success Indicators :

- Strong knowledge of travel distribution and pricing

- Must have good contacts with hotels

- Deep understanding of online travel experience

- Strong interpersonal and communication skills

- Strong statistical and analytical skills

- Strong understanding of sales and service strategies, including a working knowledge of account and inventory/revenue management

- Able to work and thrive in a multi-tasked fast paced environment

- Professional work ethic

- High proficiency in MS Office tools (i.e. Word, Excel, PowerPoint and Outlook)