Mahindra Comviva - Channel Sales Manager

Channel Sales Manager - Singapore

- Driving business development initiatives.

- Responsible for hunting new business through existing and new channels. Either be one time license sales, opex, revenue share agreements

- Account Management & Contract Governance: Build Account Management & Solution selling skills

Internal stakeholder management :

- Work collaboratively with internal teams of Comviva ( Product Units, Delivery organization, Executive Management at Comviva and TechMahindra etc) and create win-win situations while handling customer engagement on the ground

- Understand needs of the accounts based on direct interactions with the customer

- Provide presentations and demos to clients and share the best value proposition

- Identify internal opportunities to cross sell & improve market penetration

- Facilitate to develop Technical Solutions and Proposals for the Account

- Frequent and effective follow ups on client issues ensuring 100% achievement of CSAT target

- Would be responsible for CSAT and collections for Account(s).

- Determine the proper amount of pre and post sales support required and coordinate these items with internal stakeholders.

- Provide early warnings of operational delivery or support problems associated with the account & proactively work towards resolving these issues.

Functional :

- Working experience of successfully selling customer solutions through channel partners, knowledgebase and contacts Asia Pacific Telecos in general

- Experience of preparing commercial proposals

- Good domain knowledge in areas of digital services, mobile data, mobile payments, wallet, transactions

- Should have good flair for client relationship management and large account management

- Should have a fair idea of how SIs operate

- Should have experience handling & dealing with CXO level employees of a large global corporation

Education and Experience :

- Engineering undergraduate degree is essential and an MBA is preferable

- 8+ years of relevant work experience

Personal :

- Energy and Drive

- Pleasant persona with good networking ability

- Build and maintain excellent relationships with colleagues and clients

- Strong strategic acumen coupled with execution capability

- Excellent communication skills, matured in conduct and command

- Ability to understand business and number driven

- Excellent communication and presentation skills