Looking for Learning and Development Professionals for a role into one of the banking captive in Gurgaon

Roles and Responsibilities:

- Partner with key stakeholders and leaders in various teams to understand the business environment and people challenges, to identify learning and development needs develop targeted solutions, and drive delivery L&D programs

- Collaborate with key stakeholders in the business services division, accounts payable team and other relevant teams to ensure seamless training delivery

- Communicate with Shared Services HR teams, Regional HR teams, global L&D teams within the organisation in the development and execution of L&D programs

- Manage L&D activities prioritising key initiatives. Manage administration/coordination of pre- and post-program logistics, training facility set up, facility and vendor management, material and resource coordination, attendance and evaluation metrics, etc

- Manage curriculum calendars; monitor budget and costs, and drive annual L&D calendar planning and budget preparation process

- Respond to employee inquiries in a timely and professional manner, help market and communicate appropriate L&D services and curriculum offerings, provide support and directions regarding logistics and L&D tools/systems, gather relevant information from clients to help L&D team determine appropriate solutions and improvements

- Administer/support: set-up, monitor, and maintain L&D programs; set-up business-specific programs and respond to inquiries; assist with reporting and metrics

- Maintain strong vendor relationships to ensure high quality services and cost efficiencies; develops strong external relationships/network to identify innovations, new services, and industry best practices

- Align talent development initiatives in line with the talent management principles in order to maintain a healthy leadership pipeline

- Contribute towards organisation wide employee engagement and diversity initiatives

Essentials :

- Postgraduate qualification in HR preferred

- 8+ years of relevant post qualification experience including relevant experience specifically in a Learning & Development role

- Experience working in a fast paced and professional environment, preferably shared services / ITES/ financial services organisations

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