Position Title: L&D Manager (Training Delivery)  Based at: Dubai  Reports to: Director / General Manager   Role   He/ She will be a part of a dynamic work force at our Dubai office. He/ She shall create and deliver end-to-end training programmes for internal as well as external customers. Be working across a range of service-oriented industries and will be directly and fully responsible for providing effective and efficient services to all our clients.   Responsibilities   - The incumbent will Conduct Training Need Analysis in areas of customer service, conflict management, behavioral skills, frontline management, and material management.   - Work with training team and clients to design/customize training program and create training material.   - Deliver trainings in classroom and on-the-job formats   - Conduct service audits and performance assessment.   - Assess the viability of trainings through a combination of pre and post assessment tools.   - Establish strong partnership with business clients/internal customers to continuously remain aligned with current business issues and opportunities.   The Person   - He/she should have a pleasant personality with fluent communication skills.   - Experience in training in areas of customer service, conflict management, behavioral skills, frontline management, and material management trainings.   - Must be a result oriented, entrepreneurial and performance driven individual with a learner focused approach.   - Capable of conducting trainings in various environments including classroom, web ex, on the job.   - Comfortable with training a versatile audience from frontline to management level.   - Have excellent interpersonal skills.   Education and Industry Exposure:   - Graduates/ Post Graduate with experience in imparting training across sectors/ division and class.   CTC Range: USD 1.5 - 2 Lac p.a

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Learning & Development Executive - Training Delivery - IT/BFSI  

Learning & Development Executive - Training Delivery - IT/BFSI   ,Job Description for Learning & Development Executive - Training Delivery - IT/BFSI   in Accent Manpower Pvt Ltd in  Middle East Others for (8-30) years of experience. Apply Now!

Job Description for Learning & Development Executive - Training Delivery - IT/BFSI   in Accent Manpower Pvt Ltd in  Middle East Others for (8-30) years of experience. Apply Now!