Consultant at AVTAR Career Creators
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Leadership Role - Quality Control - Process Improvement - F&A Domain (8-12 yrs)
- Own the validity & accuracy of data and information available in BPM
- Ensure process maps and workflows are in place and validated regularly
- Identify and mentor top down improvement projects basis Process Governance reviews
- Understand the end to end process flow
- Be responsible for deployment of Operational excellence Framework across aligned teams and Sites
- Drive Improvement projects, Just Do It and Best Practices across delivery teams
- Identify and mentor improvement projects( PE projects)
- Identify and mentor Risk, Customer Experience & Business impact projects
- Identify and mentor cost efficiency projects
- Drive business transformation through PE Methodology and Analytic
- Drive ideation and execution of ideas
- Support & promote Innovation
- Ensure metrics & reporting activities are seamless
- Review Data Collection Plan for any gaps
- Random audit on metrics in Service Management tool vs. Metrics Reporting tool to identify and curb any improvement opportunities / inefficiencies
- Drive metrics aligned towards business outcomes.
- Connect with relevant stakeholders on a regular basis;
- Promptly address any process gaps and stakeholder priorities
- Green Belt/PE Certified/Lean/Six Sigma
Salary range: 9 - 16 LPA
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