Lead - Transitions - F&A Domain - BPO/ITES

Lead - Transitions (End to End) / Top MNC / Mumbai & Chennai

We have an Urgent opening with one of the Top MNC's in the world, position based out of Mumbai & Chennai for Lead - Transitions (End to End).

Job Title : Lead - Transitions

Industry : BPO/ITES

Salary : Hike as per industry standards

Location : Mumbai & Chennai

Experience : 10-15 Years

Purpose :

- Supports the onshore deal teams in:

- Responding to proposal requests and winning new deals

- Transitioning new deals into the BPO centre

- Managing client facing activities, primarily during client visits to the BPO centre

- Also responsible for the design, implementation and ongoing updation of processes relating to Pre-Sales, Visits and Transition activities and involved in Centre wide initiatives, as required.

Responsibilities :

- Lead the off-shore effort to provide timely, high quality responses to various Request for Information (RFI) and Request for Proposal (RFP)

- Providing specific inputs on aspects of off-shoring work (such as costs, organisation structure etc), to the onshore Deal team

- Ensure eSCM compliance for all pre-delivery activities

- Involved in solution planning for deals

- Lead OE efforts of deals

- Project manage the transition into the BPO delivery centre to ensure a smooth and successful transition

- Identify means of improving our transition processes

- Manage client site visit programs, especially during pre-sales and transition periods

Required :

- Minimum 10+ years of relevant experience in Global end to end Transitions

- Preferably in F&A domain but any other domain would also work

Company Profile :

- One of the largest providers of business processing outsourcing (BPO) services, technology services and management consulting, with more than 244,000 people serving clients in more than 120 countries.

With the below mentioned details :

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