- Design and deploy QMS (Customer Service Excellence) for entire Back office transactions.   - Act as a knowledge centre for expertise to ensure first time right resolution, best practices and methodologies relating to customer experience across all business line, providing end to end support and strategic direction on continuous improvement model  - Meets customer service financial objectives by forecasting requirements   - Preparing an annual budget; scheduling expenditures  - Analyzing variances initiating corrective actions.  - Customer Service, Process Improvement, Decision Making, Managing Processes, Staffing, Planning, Tracking Budget Expenses, Analyzing Information, Developing Standards, Help Desk Experience, Emphasizing Excellence

Mumbai

Lead - Service Excellence - Quality   

Lead - Service Excellence - Quality    ,Job Description for Lead - Service Excellence - Quality    in Anusha Corporation in  Mumbai for (10-17) years of experience. Apply Now!

Job Description for Lead - Service Excellence - Quality    in Anusha Corporation in  Mumbai for (10-17) years of experience. Apply Now!