Lead Operations- Captive experience  'At thirty five, I'm waiting for my life to actually begin'.  Don- t simply exist in this world, but grasp life's potential by the jacket. Dare it to be all it can. Make life historical- a gripping account of accomplishment. Make life a mystery- a challenging, bold adventure.   Above quote summaries the qualities of seasoned operations leader with a great sense of ownership and who is extremely on-the-toes - champion of MBWT (Management By Walking Through) and has grown through the ranks in Operations area.   Key Attributes :   - Have successfully worked and been promoted within an "in-house" - captive operation centre in a compliance oriented business. Preferably in a technology driven information services business.   - Managed 200-300+ people workforce across:   - Transaction Processing   - Voice : inbound and outbound   - B2B and B2C   - Multiple complex teams with multiple level reporting   - In the detail leader, who works rapidly with operations managers to proactively avoid and re-actively resolve internal and customer issues.   - Have successfully demonstrated transformation / change management skills via role modelling and exceptional communication and leadership skills.   - Leads by doing and demonstrating.   Have completed multiple Process improvement initiatives across people and processes using at least one of the following processes :   - Six Sigma   - COPC   - Lean   Experience : 14 to 22 yrs   Industry experience : Captive Operations experience   - Candidates with exposure to process design/ redesign and associated tools such as Lean and Six sigma would be preferred.   Shefali Singh  9663042244

Bangalore

Lead - Operations - Captive Experience 

Lead - Operations - Captive Experience  ,Job Description for Lead - Operations - Captive Experience  in Arcent Global in  Bangalore for (14-23) years of experience. Apply Now!

Job Description for Lead - Operations - Captive Experience  in Arcent Global in  Bangalore for (14-23) years of experience. Apply Now!