Lead - Mobile Device Channel Operations - Telecom

Lead- Mobile Device Channel Ops

JD :

Identifying & Resolving Exception Incidents & Alarms through a Structured Prescriptive Validation process across Functions & Hierarchy by building Channel Predictive alerts for critical device operations :

- Retail Outlets Mapped vs Plan & vs Universe ~ % & State, Area- s, specific Gaps

- % Model wise Placement Status : SKU wise vs Plan ( A,B,C D) ~ specific Gaps

- % Beat Plans Assigned to FOS in system ~ Area- s, specific Gaps

- % New FOS Joined : % Trained on SOP & Systems vs Plan

- % Adherence to Beat plans / FOS App ~ specific Gaps

- Device Stock Levels vs Norms ( Own Brand, Partner Brands, Mifi, Accy: ZD / RDS / Retail Outlet Level)

- % cases of CP's Inventory went below Min Stock Limit : ~ specific & RDS Counter wise Gaps

- CP wise % System Utilization ( Enhance sys, DIB ICM) & % CP Updating Secondary - Tertiary on daily basis.

- % CP Passed Scheme Payout & Price Drop Comp as per TAT ~ specific & RDS Counter wise Gaps .

- % CP with Investment as per Norms ( Days of Stock).

- % CP with ROI as per Norms.

Device Channel Ops Associate: AM - Mgr Level with 4-7 yrs experience in Handset & Device Channel Operations as Regional Coordinator / Sales Coordinator & having worked on DMS Platforms & Tools.