Senior Consultant at FirstCall HResource
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Lead AVP - Client Operations Head - Insurance - Property & Casualty (10-18 yrs)
Role:.
To prepare business plan, annual budget, protect existing revenue plus revenue growth in the engagement, transition coordination, process documentation, SOW/Metric determination and process training certification with the objective achieving the business objective of the engagement within norms and guidelines of bpo.
Operations Management:
Financial, Revenue, Business growth related:
People Management
Transformation Projects:
Educational Requirements (Must have)
- MBA with at least 10 years of Experience, OR
- Graduation with at least 12 years of Experience
Work Experience
- Deep domain knowledge expertise in Property & Casualty Operations, Pension or Life Insurance Operations
- Domain Certification like CPCU - P&C/LOMA - Life Insurance
- Exposure of managing global engagement of 200 -300 FTE team for clients from Lloyds of London Syndicate
- Exposure of managing P&C clients from US region and Life Insurance client Continental Europe region
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