Knowledge Management Role - Management Consulting Firm

We have an opening with one of the leading management consulting firm.

The candidate will be responsible for building and managing the Associate team which is a part Knowledge Management Team, dedicated to developing, capturing and sharing knowledge across the firm, and maintaining company's proprietary Knowledge Management system.

RESPONSIBILITIES AND DUTIES:

- Provide direct, day-to-day management for the Associate team

- Provide direct supervision and coaching to team, as required

- Ensure timely, zero-defect completion of responsibilities and duties

- Define deliverables, incorporate PA expectations & direction

- Prioritize and set deadlines

- Review work, provide feedback and ensure quality control

Proactively resolve problems, remove roadblocks, escalate issues when needed

Drive continuous operational improvement and excellence

- Improve and streamline processes, reports, tools (internally, with KM and PA)

- Identify, codify and share best practices across the Associate team

- Set team and individual goals; design and track corresponding metrics

- Develop a high-performing and customer-oriented team culture

Build relationships with PA and KM customers to understand priorities, gather feedback and provide regular updates

Develop professional development plans, provide coaching/training/growth opportunities and recognize accomplishments

Deliver semi-annual performance reviews and recommend ratings for Associates within purview

Develop ongoing dialog with key stakeholders to understand future and changing needs

Adapt role definitions and organizational structure accordingly

Lead recruiting, training and induction efforts

Act as part of the leadership team; involved in steering and implementing on-the-ground office operations

- Perform other related duties as assigned or as responsibilities dictate

- Provide support for new projects and initiatives as they arise

QUALIFICATIONS:

- MBA from tier-1 business schools with strong academic credentials, analytical ability and leadership skills

- 9+ years of experience in a professional services firm environment with exposure to one or more of the following functional disciplines: knowledge management, consulting, strategic planning, business research

- Excellent communication and presentation skills, can drive senior level discussions succinctly to favorable outcomes.

if interested please call or email undersigned.

Neharika Ahuja
01141649091-Extn 29