Key Account Manager - Large Corporates - Telecom

Our client is one of the Top Telecom Operator with pan India presence . We have been retained by them to help in scouting for best talent for their expansion.

Key Account Manager - Large Corporates

Position Summary

The role is responsible for achieving the set order booking/ revenue targets in the allocated set of accounts and taking care of their entire range of telecom requirements across all data & voice solutions.

Job Description

- Own the customer and achieve the targets (Revenue and OB) as per AOP

- Single Point of Contact for large customers(Corporate/Govt/PSUs/MNCs) for all telecom needs. Totally Customer focused.

- Healthy funnel with prospective order booking dates

- Lead Generation, Account Plans, strategy and regular update in the CRM

- Map all allocated account incl all CXO's and key decision makers, prepare a dossier mapping entire decision making process.

- Map Competitor activities including SWOT analysis in all accounts.

- Collection within due date

- Develop relationship with customer's to gain his/her confidence

- Control churn

- Customer Life Cycle management to increase RMS and share of wallet

- Key Account Managers will handle 7 to 10 accounts depending on telecom spend, RMS and projected growth.

- Drive the Enterprise Portfolio - Internet, MPLS, Fixed Line, Mobility, etc

- Use senior management and Account Managers from other global locations where the company is headquartered to close a deal.

Education: Graduate / B.E/ MBA Desirable

Experience: 3 - 5 years of experience in Technical Sales and good knowledge about Enterprise Sales.