Key Account Manager - HORECA - FMCG Conglomerate

Key Account Manager - HORECA - Growing FMCG Conglomerate

- Our client is a leading packaged food company and is among the top 3 brands in baked goods in the North Indian market. Founded in 1982, the company boasts of internationally certified production methods and facilities. Its unparalleled quality and world -class innovative products are what has made one of the leading FMCG company.

- They have a diverse client base across sectors including retail, institutional and QSR clients as well as are present internationally with their products being exported to Europe, Africa, Middle East, US and Australia.

- A group of PE funds have recently been acquired by the company that will soon help in expanding the production, making it one of the top national level packaged food players. The company is already among the top 3 in its segment in North India.

As the Key Account Manager - HORECA, you will be directly reporting to the Director of the company. You will be responsible for managing and developing institutional key accounts in HORECA for bakery, biscuits, snack foods and convenience foods range on a continuous basis and mine them to get more business and expand sales.

The other key responsibilities will be :

- To understand customer business and requirements and create offerings to service them and create valuable partnerships

- Identifying target players in the industry/market

- Build understanding of customers business such that you provide a bundled solution with your products and services according to their business need

- Create a brand image for expertise so customers reach out to you for their requirements of products, as well as knowledge

- Provide key account customer focus, building genuine partnerships and sharing multidisciplinary connect that jointly generates unique solutions

- Innovate offerings and build new products to sell to more customers

- Apply focused approach to maximize business from existing customers and gain new customers

- Create and maintain customer insights, build project pipeline to ensure service to all existing customers and new customers

- Prepare annual plans for sales volumes, margins and pricing

- Planning and coordination with SCM and operations to carry out transactions

Desired Candidate Profile :

- Good communication skills

- Demonstrates candour and respect

- Understanding of food manufacturing and ingredients especially in the bakery and biscuits space

- Knowledge of market dynamics

- Information and connect in the market about competitors and customers and their offerings

- Patience to mine key accounts and partner with them to create more value

- 5 years + of HORECA account management experience

- MBA from a reputed college or equivalent

- Degree/Diploma in Food Technology/Hospitality (F&B) Preferred

- Great communication and networking skills

- Connect with buyers and decision makers in the HORECA space

- Proven ability to build high performaing business and teams