Head Hunter at Karvy Computer Share Private Limited
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Karvy - Head - Training (8-12 yrs)
Position Summary :
Training Head is responsible for creating, delivering and implementing training programs and overseeing the development of employees- careers. Sets performance metrics, evaluates productivity, enhances efficiency and helps employees create long-term career plans and build learning culture in the organization
Roles & Responsibilities :
- Develop a multi-pronged learning and development strategy that delivers a culture of learning and best practice sharing within the organization
- Design and deliver domain and process training courses using various methods including but not limited to classroom or small group facilitation, individual coaching and self-guided learning.
- Ensure implementation of On Job Training & Mentoring for aligned business.
- Perform hands-on and/or on-floor time as applicable; conduct and/or participate in regular meetings with the quality teams and project stake holders to understand and execute appropriate need based training interventions.
- Analyze training effectiveness from trainee feedback, quality reports, feedback etc as applicable. Recommend training programs, job aids and other performance improvement interventions based on assessment results.
- Work collaboratively with operations team, Process Champions, Master trainers and T&D team to offer performance improvement solutions for employees.
- Support training compliance for the project by providing on-demand compliance reports and training file reviews.
- Document and maintain required training metrics like attendance, scores, etc.
- Training content and SOP to be updated regularly.
- Team management
Specification :
Minimum 8 to 12 years experience in process training.
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