Title : Learning Consultant

When it fits, you feel it. JCPenney is one of the America's largest apparel and home furnishing retailers, and we're dedicated to fitting the diversity of America with unparalleled style and value. Working at JCPenney gives you the opportunity to help create meaningful experiences for the millions who shop at our more than 1,000 stores and jcp.com. We believe in quality that can be felt, fabrics that your skin loves, colors that go with you, and sizes and prices that invite you to buy for the whole family. We're looking for motivated, talented individuals who can emerge as Warriors in our organization. Find your fit at JCPenney.

Job Purpose : To lead, manage and support talent management and organization development (OD) projects, processes and research by applying expertise in best practice methodologies and an understanding of JCPenney business needs.

Responsibilities :

Designs, develops and delivers quality talent management tools and processes and serves as a primary lead/technical expert in the following areas :

- Performance management, including processes and communications around planning, coaching and reviewing performance.

- Employee engagement, including project management, action planning, communications, analyses and executive summaries.

- Succession planning and talent reviews, including tools, high-potential identification, job assignments and progression plans.

- Leadership/executive assessment and development including developing and administering leadership assessment tools, helping leaders interpret and leverage 360-feedback survey data, identifying leadership developmental tools/resources, and providing in-depth feedback to leaders based on assessments and/or 360 feedback data.

- Provides talent management and organizational development expertise to internal partners, leading brainstorming discussion and assessment of talent gaps and opportunities, identifies and proposes talent solutions to meet those gaps and advance results.

- Conducts talent-related research and analytics, including ad-hoc survey design

- Partners with OD team members globally to support the implementation and administration of organization-wide talent programs, flexibly adapting to serve multiple internal audiences.

Instructional Design : Defines learning objectives based on customer requirements and sound expertise, designs blended participant-centered experiences, develops and/or oversees creation of course content and supports and/or lead reviews and focus groups to ensure quality-learning experiences.

- Ensures that education content is aligned to JCP core values associated with respect, inclusion and diversity.

- Tests content to ensure quality and maintain and update existing content with continuous improvement mindset.

- Utilizes outstanding project management skills to lead project teams and outside vendors to deliver projects on time within cost.

- Utilizes outstanding communication skills to build strong relationships with SMEs across the organization and within the HR team to deliver educational solutions.

- Stays current on learning industry trends and best practices. Collaborates with facilitator to ensure participant-centered experiences that lead to behavior or skill change. Builds relationships across the brand.

- Manage end to end operations and logistical support for L&D programs

Performance Standards :

- Consistently meets performance standards for the role, including those related to productivity, delivering quality projects (on time and on budget), producing quality tools, information, analyses and documentation, and providing strong internal customer service.

Core Competencies & Accomplishments :

- Overall 10 years of L&D experience.

- Master Degree along with expertise in Instructional Systems Design, English, Training/Curriculum preferred or relevant experience in a development or related field.

- 3-5 years of progressively responsible business experience as Curriculum Designer. Exposure to designing and developing learning strategies that drive performance improvement with a strong background in creating blended programs with eLearning foundation.

- Exposure to LMS's and LCMS's and an understanding of eLearning development software and standards. Experience developing online e-learning courses.

- Proven track record of organizing work, problem solving, analytical skills and critical thinking.

- Strong communication with the ability to build relationships; strong presentation and facilitation skills to individuals/groups at all levels of an organization.

- Passion and creativity for curriculum design and commitment to excellence and high standards.

- Samples of past curriculum design work will be required.

Our corporate office supports the JCPenney stores nationwide and offers a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays, 401 (k) Savings Plan with company match, and a merchandise discount plan to JCPenney. Amenities include free covered parking, full cafeteria services, fitness center, and on-site childcare.

For more opportunities to join our team please visit our Careers Page.

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