IT Head - Agro-Chemical Industry

Infrastructure and General Systems - Standardization, Support and Development:

- Working closely with the Corporate IT operations and infrastructure organizations to deploy and leverage COMPANY's full range of global infrastructure capabilities, competencies and tools. Ensuring that infrastructure monitoring tasks associated with the local site are scheduled and completed.

- Ensuring that 1st and 2nd level support services for users of office computing products and services (e.g. Windows, MS Office, Outlook, Internet Explorer, Desktops, Laptops, Network access and Collaborative Tools).

Applications and Business Processes - Support and Development:

- Develop an IT roadmap that aligns with the country's business objectives. This will include the continuous evaluation & development of new systems and the assessment of retiring ones.

- Keep abreast with the latest technologies to know what can be brought in that will allow commercial and operations activities to be competitive. Execute initiatives from this incubation within Corporate IT policies and standards.

- Champion the continuous improvement of core systems such as SAP for all types of users in the country, e.g. HQ, field sales, depots. Empower the development of - Power Users- and the Power User Community for SAP and its interfaced systems.

- Supervising the acquisition and/or implementation of key site applications; ensuring that there is a strong focus on quality assurance, applications controls and education; functioning as a working project leader where needed.

- Ensuring that end user applications support for local or niche business applications is available and delivered as required.

- Maximizing the integration of core systems and applications at the location as much as possible in both Enterprise and Collaborative Systems arenas. Helping to build bridges with other site technical - Stakeholders- in areas such as process control and manufacturing execution system.

IT Management:

- Identifying and substantiating the need for all information systems developments at the sites. Establishing priorities as they relate to site information systems needs.

- Ensuring site alignment with Regional and Corporate wide IT strategy

- Supporting the delivery of IT related service levels established with Local, Divisional and Corporate IT management.

- Managing IT related costs at the site level; (budget / capital plan) helping to reduce costs where appropriate and identifying cost saving opportunities at the location.

- Liaison and interaction with local management team/s.

- Vendor management - Maintenance contract & service agreement reviews & negotiations

- Networking with IT colleagues; providing informal guidance and support to other local IT leaders in the region as opportunity presents itself.

- Promote Safety and its underlying policies to those working in IT and to the rest of the site.

Resource Management:

- Providing mentoring, coaching, feedback and development for India based IT resources.

- Ensuring all temporary IT staff or contractors has sufficient oversight and feedback.

Compliance / Security and Controls:

- Optimizing systems security and adherence to corporate policies and standards. Ensuring that the all sites are compliant with all internal controls, audit and other legislative requirements (both internal and external)

- Ensuring that site systems are always kept to current levels of compliance.

- Ensuring audit activities are supported during preparation, conduct, and action execution.

- Ensuring systems have tested backup and recovery support and business continuity activities for all location specific computer systems and infrastructure.