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Senior Manager - Leadership Hiring at Teleperformance DIBS
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Intelenet - Senior Manager - Process Excellence - Business Process Mapping & Modeling - IIM/ISB/MDI (7-10 yrs)
Certified lean Six Sigma Black Belt on or before 2013. Must have in-depth knowledge of Business Process Mapping and Modeling. Bachelors or higher education degree (Premiere institute) with overall 7-10 years of experience with 2-3 years of experience in two or more of the following area :
- Business Process Re-engineering, Transformation, Lean Six Sigma, & Program Management, Possesses outstanding analytic and problem solving skills as well as a strong ability to dissect up from business requirements and realize true business need in order to identify opportunities.
- Excellent communication skills and exposure to International assignments and/or client engagement with the ability to communicate at all levels.
- Excellent writing and reporting skills in order to transform the conversations and the current working procedures into a documented business process.
- Analytical bend of mind in order to understand the business needs and the workflow of the management and the administration tasks.
- Job Description :
The candidate will need to understand & comprehend client requirements and ensure the project is completed on time and within budget.
Key responsibilities include :
Support project initiatives, including identifying and analyzing preliminary business needs, business processes
Participate in due diligence to identify processes and document SOP and draw process maps as per BPMN standards
Design Business Processes.
Re-Design Business Processes.
Document and Present Business Processes.
Create and Analyse Business Strategies.
Create and Analyse Process Maps.
Identify Process Improvements opportunities.
Analyse incoming work/demand and workload allocation methods.
Working Conditions :
Travel may be required, must have a valid passport
Ability to attend and conduct presentations.
Flexible working hours
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