Infosys BPO - Associate Consultant - Solution Design

Associate Consultant- Solution Design

Objectives of Role :

The Solution Design role (SD) plays a critical role in driving revenue growth for the industry vertical.

This role :

- Brings the industry domain relevance in all pursuits and business conversations with the client organizations

- Has deep industry knowledge to identify opportunities, white spaces existing in the industry.

- Interprets and translates business requirements into solutions that can be taken to the market

- Acts as a brand ambassador for the vertical and helps establishing brand in the outsourcing industry.

- Operates as a single point of contact for the customer facing groups within Infosys and liaises with multiple teams within the organization

- Has strong project management skills

Responsibilities :

Revenue Growth :

- Drive revenue growth through reactive and proactive pursuits

- Qualifying deals, outlining win themes, architecting right solution, articulating domain flavour in RFX responses and formulating deal commercial construct

- Lead the inception, design and execution of business development strategies to win business in existing client situations as well as acquiring new business opportunities

- Identify potential non-linear growth opportunities (Alliance with ISVs, Acquisitions etc.) & investment areas

Solution Design :

- Demonstrate thorough understanding of the industry and client's business and diagnose the challenges, risks and requirements to further translate them into optimal solution

- Understand and translate client requirements into a solution offering, solution plan, proposal and cost estimate leveraging standard processes

- Develop industry based solutions & collaborate with domains (Finance & Accounting, Sourcing & Procurement, Human Resources services etc. ) to create industry specific service offerings

Process Consulting :

- Undertake consultative assignments working with client's stakeholders at their location advising them on business pain points and problems

- Perform Discovery Assignments for clients through leveraging tools and frameworks for identifying areas for outsourcing and process transformation using a consultative approach

Commercial Constructs :

- Understands various commercial models and their implications; devise commercial constructs to best suit nature of work and client requirements

- Clearly define the model and inputs required to create commercial construct based on the identified needs of the client; quantifying and articulating innovative feasible business solutions to cater to their needs

- Preparing the commercial model estimates working with Enterprise Services, Service Delivery, Technology, Transition and Pricing to deliver the defined scope of services.

Market Visibility :

- Work with industry analysts in promoting our solutions and credentials

- Identify and work with recognized Analysts and Advisory firms to create brand awareness and enhance visibility and presence

- Demonstrating thought leadership by orchestrating business pain points into white papers, point of views

- Represent unit in key industry events and speaker series

Pre-Sales Activities :

- Managing and Anchoring of client requests (RFP/RFI) and liaising with internal stakeholders and providing Industry expertise and Point of View

- Collaborating as a key member of the solution team supporting sales teams to represent the solution offering to the client and other internal teams

- Strategizing client visits/workshops, Identifying right stakeholders, drive convergence between multiple teams, preparing collaterals

- Building case studies along with delivery teams capturing business problems and delivered solution impact on clients business metrics and KPIs

- Understanding client contracts and co-ordinating with legal, sales, delivery, technology and pricing teams during contract conceptions and renewals