We have an opening for Implementation Project Manager, Bangalore.
Exp : 8 yrs
Location: Bangalore
Position: Implementation Project Manager
Responsibilities:
- Manage multiple concurrent complex, global, multi-phased implementations following Concur's Implementation methodology
- Quickly and effectively gather client's business requirements to design and configure Concur services
- Manage client expectations, drive client deliverables, and exercise scope control to ensure project completes on schedule - including multiple time zones
- Creatively design solutions for complex requirements
- Develop and maintain strong functional and technical product knowledge
- Effectively communicate and work with C-Level sponsors, internal and client project teams, international and multi-cultural clients
- Effectively communicate complex ideas and persuade clients to adopt the recommended solution remotely
- Conduct effective training and product demonstrations calls with clients remotely
- Provide consultative expertise to the client, including guiding clients through key decisions and Tradeoffs to maintain project scope and timeline
- Provide contributions to Concur's project methodology and document library
- Provide updates on client statuses and escalate issues while maintaining control of the project
- Stay organized and deliver on commitments, including updating any project tracking systems and fulfilling administrative responsibilities
- Meet or exceed deployment productivity and quality metrics
- Deliver outstanding client service to achieve high implementation survey scores
- Work effectively with peers, other departments, and management
Job Specific Specialized Knowledge & Skills:
- Strong problem resolution skills - proven ability to engage and interact with internal teams to resolve client issues
- Proven negotiation and presentation skills
- Exceptional written and verbal communication skills
- Strong technical aptitude and ability to understand technical concepts quickly
- Implementation methodology experience
- Ability to persuade and influence
- Excellent organizational and planning skills
- Ability to work productively in a fast-paced, ever-changing environment
- Ability to address and manage through ambiguous situations - assess situations, problem solve and make decisions
- Ability to prioritize and manage workload to meet deadlines
Madhu
7660000711
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