VP Operations - US Healthcare  Location : Hyderabad/Mumbai  Required Skills :  - 15+ years related experience of which 8+ years in US Healthcare Operations in Payer or Provider domain.   - Managed Team Size of 350+ FTEs.   - Measures target achievements, skills at man-management, P&L / EBITDA / Customer Satisfaction / Leadership.   - Driven sustained margin growth on year on year basis.   - Strong client interaction & Account management skills.   - Good communication skills.  - Interaction with Team members at regular intervals, sharing the knowledge and information among the team members.   - Independently managed at least 200+ people accounts.   - Managed all aspects of Delivery including recruiting, training, career mapping, quality & operational finance   - Support a positive culture and work environment that promotes IKS as an employer of choice.   - Lead by example (courteous, energetic, punctual, and respectful, of others and team player.  - Commitment, Strategic Thinking, Effective People Management, open for suggestion, deliberate the decisions.   - Coaching & development of the subordinates through training need identification.  Key Responsibilities :  - Financial responsibility for the customer account assigned to the Respective AVP (including managing SG&A and Gross margins).   - Manage the P&L.   - Drive, sustain EBITDA.   - Manage high Customer Satisfaction Level.   - Participate in business development activity.   - To ensure the clients/customers satisfaction through the project implementation.   - To co-ordinate with clients on a regular basis and build rapport with client with an objective to maintain fruitful relationship and reach business goals.   - To play key role between client and the company.   - To develop trouble shooting and problem solving approach.   - To create appropriate servicing and retention strategies for customers.   - To provide functional support and direction to the associates and team leaders on customer support needs.   - To be up to date with latest Technology.   - To liaison with other areas of the company affecting technical support.   - To ensure systems development integration with strategy.   - To build confidence and trust among the employees for smooth operations and achieving targets.

Mumbai

Hyderabad

IKS Healthcare - VP - US Healthcare Operations - Payer/Provider Domain 

IKS Healthcare - VP - US Healthcare Operations - Payer/Provider Domain  ,Job Description for IKS Healthcare - VP - US Healthcare Operations - Payer/Provider Domain  in IKS Health in  Mumbai Hyderabad for (15-20) years of experience. Apply Now!

Job Description for IKS Healthcare - VP - US Healthcare Operations - Payer/Provider Domain  in IKS Health in  Mumbai Hyderabad for (15-20) years of experience. Apply Now!