IGT - Manager - Black Belt

Job purpose:

- Lead the BE Team in establishing and implementing Business Excellence Initiatives and Activities across the organisation.

Principal Accountabilities:

Conducting Integrated Compliance Audits:

- Conducting Process Audits / Reviews /Gap Analysis

- Analysis on data provided by Processes

- Providing Facilitation to Processes closing the non conformities identified during Audits

- Get the Executive Summary Prepared and Published as part of the consolidation of AuditFindings

Enterprise Risk Management:

- Liasion with Corporate Governace Team for Internal Audits

- Conduct Risk & Control based internal audits

Improvement Projects:

- Act as the Project Lead in Identifying & Driving Process Improvement through various process improvement methodologies such as Six Sigma, LEAN, BPR

Impart Training & Awareness:

- Create & customize training content for various trainings programs.

- Providing quality related trainings like QMS, ISMS, COPC etc.

Implementing Quality Standard:

- Providing Facilitation to Processes in implementing Quality standards.

- Responsible for completion of variou;s tollgates as per the timelines

- Act as a Key team member in the Workgroup working on achieving & Maintenance of variuos Quality Certifications in the organisation like ISO 9001:2008, COPC 5.0, PCI DSS 3.0, ISO 27001:2013, PCMM etc.

Initiatives Review and Planning Preparation:

- Responsible for the Preparation of Monthly/Quarterly/Annual reviews with the Senior Management.

- Work on creation of a Roadmap (Detailed Scheduled) to deliver on various Initiatives.

Value Proposition to the Clients:

- Identify & work on process areas wherein we can deliver value additions/Productivity improvement to the clients.

- Collaborate with operations team to implement Industry Best Practices to increase our efficiencies.

Major Challenges:

- Interdependencies on other Departments/Processes - Strong interpersonal skills and Subject Matter Expertise.

Key Decisions:

- Gauge criticality of findings during audits by doing Impact Analysis

- Liaison with various stakeholders in implementation QMS & ISMS

Dimensions:

- Timeliness in conducting process audit and publishing audit report

- During execution of improvement projects manage tollgate timeline adherence and successful closure of the project

Skills & Knowledge:

Educational Qualifications:

- Graduate in any discipline, with good academic profile.

- Post Gradation in Business Administration will be an added advantage.

Relevant Experience:

- 8-10 Years of overall Experience. 5-7 Years relevant experience.

- Orientation & Implementation experience on Quality Standards like ISO 9001, COPC, PCI DSS, and ISO 27001, PCMM etc.

- Certification Internal Auditor.

- COPC RCT or ISO Lead Auditor will be an added advantage

- Six Sigma Black Belt certification will be an added advantage

Personal Characteristics & Behaviours:

- Organized and Methodical

- Ability to work with cross functional teams

- Ability to train and mentor

- People Management skills