IBM - Automation Consultant - Robotics Process Automation - BFSI Domain

Responsibilities

- Gather facts (through primary and secondary research, structured and unstructured interviews, surveys, etc.)

- Responsible for the design, analysis (customer, financial, operational) and presentation of data.

- Create original work products with minimal supervision.

- Apply knowledge of consulting methodologies, key technologies, engagement support tools and demonstrate strong knowledge of their competency area and/or industry.

- Establish relationships within client organizations and deliver timely, high quality service to the client

- Acts as an independent professional, including interaction with clients and does not require close management supervision on IBM or client premises.

- Operates as a team member, drawing upon the experience of other professionals within the engagement team and from other functions.

Consulting Skills

- Is able to articulate and compare alternative approaches drawing from previous engagements and recommend solutions.

- Draws upon existing intellectual capital and improves it. May create new intellectual capital

- Contributes to the definition of the engagement scope of work and outputs.

- Recognizes problems related to the engagement objectives and suggests solutions

- Independently generates solutions, based on strong quantitative and analytical skills and business knowledge, and contributes to intellectual capital.

- Challenges the validity of given procedures and processes to enhance and improve or develop complementary adjustments/solutions.

Automation Skills

- Experienced in using Automation Playbook to evaluate a business process and identify automation opportunities

- Successfully completed at least 3-5 Automation Opportunity assessments on internal IBM scope

- Strong level of understanding of the back office business processes which they will be evaluating

- Has 1st line and 2nd line of management experience within back office operations

- Excellent knowledge of automation tools and automation assessment frameworks

- Very deep knowledge of best practices and maturity modeling within the back office

- Experienced in developing automation data collection guides and templates

- Skilled in process modeling

- Ability to create Automation business case