Hope you are doing good! I would like to discuss with you, regarding a job opening in one of the world's top bank.

Location - Chennai

Job Title : HR Specialist

Experience : 8+ years

Job Description

Minimum Qualifications Required:

Six Sigma Master Black Belt/ Black Belt Certified (from GE / Motorola, etc).

Graduate (preference Engineering Graduate) with 8 + years of relevant experience

Proven experience in deployment of Lean & Six Sigma for 4 years in a service environment

Additional Requirement:

1. Change agent with strong credibility and influence in the organization and work with operating teams

2. Demonstrated commitment to process improvement with results, strong implementation skills

3. Experience in Client Centric Design thinking and proven implementation will be beneficial

4. Customer-focused in defining quality and establishing priorities

5. Strong oral and written communication skills in English

6. Strong interpersonal and leadership skills

7. Ability to deliver and create business level presentation skills

Duties and Accountabilities:

This HR Shared Services Quality role will own responsibility of implementation of Lean and Six Sigma to WBG HR Shared Services teams, focused on process standardization, productivity improvements & ramping critical activities in support of improving Quality of Service and Client Satisfaction.

Key responsibilities include:

Provide ownership and responsibility in implementation of Lean and Six Sigma by stream lining and simplification to key areas of service delivery.

Serve as a change agent by influencing, communicating and institutionalizing a culture of simplification and standardization all directed towards improvement in service quality and client/ user experience

Coach in the use of Lean & Six Sigma tools and the simplification methodology to drive significant business impact

Deploy tools to improve quality of service impacting Client Satisfaction, by understanding processes to be able work with Operating team on the floor to make impact

Leading value stream process improvements, as a lean expert, and delivering sustainable productivity & business results.

Driving early integration of Lean principles in product design & process development

Leading workouts and driving continuous improvement activities throughout the value stream to achieve business results

Establishing and coordinating external benchmarking and bring best practice on service quality

Ability to drive cross-functional results through established Quality Governance in a matrix structure.

If you are interested please revert back to me immediately with your updated resume (in .doc format) along with the following details

Total experience :

Relevant Experience :

Current CTC :

Expected CTC :

Notice Period :

Reason for Change :

Current Location :

Preferred Location :

Highest Qualification :

Current Company :

Available for Interview on week days (Y/N):

For further details, please free to call us. You can refer this opportunity to your friends also.

Rajesh M | 8939858078
SPEED Consulting Pvt Ltd

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