Job Description:  Internal Stakeholder management and Business Partnering:  - Interface with various department heads locally and address the different Employee Relations/ HR Generalist needs on a regular basis.  - Implement HR programs in the client groups in order to maintain a healthy work environment.  - Work with the business leaders to monitor and address attrition issues.  - Develop and manage different metrics and analytics for business leaders in order to help them with people trends.  - Develop and implement innovative programs, processes and solutions for achievement of business objectives  - Support & facilitate the Performance Management / Talent Management agenda across teams.  - Publish periodic statistical reports/ dashboards concerning personnel-related data as needed by the business groups.  Employee Engagement and Interaction:   - Conceptualize the employee engagement drivers for the business groups, keeping in mind the business needs, organization priorities and overall HR Strategies.  - Develop and maintain a robust employee communications plan.  - Ensure that the employee queries are handled in a timely and professional manner.  - Work with the Employee Relations Team for a seamless execution of all ER initiatives.  - Maintain a healthy organizational climate by different employee specific interventions, proper grievance management and openness in the system.  - Carry out different employee specific events and other calendared activities with the help of different teams.  - Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.  - Manages all internal investigation and disciplinary processes related to employees/ people issues.  - Implement appropriate actions to raise employee satisfaction levels and ensure regular two-way feedback is undertaken with employees.  Improving Process Efficiency:  - Develop HR processes and procedures and maintain/update existing procedures. Develop and/or implement company policies.  - Develop & manage HR policies, programs.  - Develop & manage the company intranet site with information about policies, job duties, working conditions, queries on the appraisal process & opportunities for promotion and employee benefits.  - Work with the IS team to develop necessary systems and tools for the organization.  - Implement annual HR programs such as performance reviews, promotions, succession planning, and action plans.  - Improve organizational design and structure, provide change leadership and management coaching, as well as design and deliver management training  Improving Internal Efficiency:   - Manage, coach and develop the HR team and serve as a mentor to other HR professionals.  - Identify training needs & recommend employees for focus training of team members.  - Plan, direct, supervise, and coordinate work activities of subordinates and staff relating to employee relations.  Desired Profile of the Candidate:  Job Criteria:  - 8-12 years of experience  - Currently working as an Assistant Manager/ Manager  - Should have handled a large span of employees (1000+)  - Should have people management experience  - Should have worked in a large reputed BPO / KPO / IT / Financial Services company  Key Skills:  - Strong verbal and written communication skills  - Interpersonal skills  - Managing in a customer centric dynamic environment  - Employee Engagement  - Performance Management  - Grievance handling  - Attrition management  Interested candidate may send in their resumes for the further process. Should you need more clarifications, please feel free to call.  Shankar Human Resources Mobile: 098416 08808

Hyderabad

HR Manager - IT/BPO/KPO/BFSI 

HR Manager - IT/BPO/KPO/BFSI  ,Job Description for HR Manager - IT/BPO/KPO/BFSI  in T-mangoes HR Consulting in  Hyderabad for (8-12) years of experience. Apply Now!

Job Description for HR Manager - IT/BPO/KPO/BFSI  in T-mangoes HR Consulting in  Hyderabad for (8-12) years of experience. Apply Now!